Privacy Policy
Privacy Policy
Last updated: August 2026
At Maeve, we respect your privacy and are committed to protecting your personal data. This privacy policy explains what data we collect, how we use it, and what rights you have under applicable privacy laws, including the General Data Protection Regulation (GDPR).
1. Who We Are
Maeve is a premium skincare brand based in the Netherlands.
Do you have questions about this privacy policy or how we process your personal data? Please contact us at:
info@maeveskincare.com
Business address:
Torenlaan 5 B
1402 AT Bussum
Netherlands
Chamber of Commerce number:
42022243
VAT number:
NL005438638B83
2. Personal Data We Collect
When you visit our website or place an order, we may collect the following data:
- Full name
- Email address
- Delivery address
- Billing address
- Phone number (if provided)
- Order history
- Purchase details
- Communications with our customer service
- Marketing preferences (if you sign up for them)
3. How We Use Your Data
We use your personal data to:
- Process and fulfill your orders
- Provide customer service
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Prevent fraud and keep our website secure
- Send marketing emails (only if you have given permission)
- Comply with legal and tax obligations
We only collect the data necessary for these purposes.
4. Payment Data
We do not store your payment card details.
Payments are securely processed by trusted third-party payment service providers. Your payment details are encrypted and processed directly by these providers, in accordance with their own security and privacy policies.
5. Cookies
Our website uses cookies to improve your user experience.
Cookies help us to:
- Keep products in your shopping cart
- Remember your preferences
- Improve our website's performance
- Understand visitor behavior using analytics
- Show relevant marketing (only with your permission)
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how our website works.
6. Website Analytics
We use website analytics to better understand how visitors use our online store.
This data may include:
- Pages visited
- Time spent on the website
- Device type
- Browser information
- General location (country or region)
Where possible, this data is collected in an anonymized or aggregated form.
7. Marketing Communications
If you sign up for our newsletter or marketing emails, we may occasionally send you messages about:
- New products
- Exclusive offers
- Skincare tips
- News about Maeve
You can unsubscribe at any time using the unsubscribe link in any marketing email.
We never sell your personal data to third parties.
8. Who We Share Your Data With
We only share your data with trusted service providers when necessary for our business operations.
These may include:
- Payment service providers
- Shipping partners
- Shopify
- Email marketing platforms
- Analytics service providers
These service providers only receive the data necessary to perform their services and are required to protect your data.
9. Your Rights (GDPR)
If you are located within the European Economic Area (EEA), you have the right to:
- Access your personal data
- Have inaccurate data corrected
- Request the deletion of your personal data
- Request that the processing of your data be restricted
- Receive your data in a portable format
- Object to certain types of processing
- Withdraw your consent for marketing at any time
Would you like to exercise one of these rights? Please contact us at:
info@maeveskincare.com
We aim to respond within 30 days.
10. Data Security
We take appropriate technical and organizational measures to protect your personal data.
Our website is secured with SSL encryption. Access to customer data is limited to authorized employees and, where necessary, trusted service providers.
11. Retention Periods
We do not keep your personal data longer than necessary to:
- Fulfill your orders
- Provide customer service
- Comply with legal and tax obligations
- Resolve disputes
- Enforce our agreements
Order data may be kept for up to 7 years when required by Dutch accounting and tax laws.
12. Changes to This Privacy Policy
We may update this privacy policy from time to time.
Changes will be published on this page. The date next to ‘Last updated’ will then be updated.
13. Contact
Do you have questions about this privacy policy or your personal data? Please contact us at:
info@maeveskincare.com
We aim to respond within 1–2 business days.