Frequently Asked Questions

Orders are usually processed within 1–2 business days. Delivery time depends on your location and the shipping method you choose at checkout.

Yes. Where available, you can choose between standard shipping and express shipping at checkout.

Yes. Once your order has been shipped, you will receive a confirmation email with your tracking number.

If your order has not yet started processing, we will do our best to update your delivery address. Please contact us as soon as possible at info@maeveskincare.com.

Yes. Maeve currently ships to several European countries. The available destinations are shown at checkout.

Our formulas have been carefully developed with high-quality ingredients for daily skincare. If you have particularly sensitive skin, we recommend testing the product on a small area of skin before first use.

Yes. All Maeve products are 100% vegan.

Yes. Maeve never tests on animals.

Our products are made in Europe, according to high quality standards.

Our routine has been developed to keep skincare simple:

Step 1: Cleanse
Step 2: Treat
Step 3: Hydrate

Use the routine morning and evening, unless otherwise stated on the product page.

Yes. Our products are developed for daily use as part of your skincare routine.

On every product page, you will find a full list of ingredients and detailed product information.

Yes. Unopened and unused products can be returned within 30 days of receipt. View our returns and refunds policy for all conditions.

Please contact us within 48 hours of receipt. State your order number and include clear photos of the product and the packaging. We will review your request as soon as possible.

The available payment methods are shown at checkout and may include:

• iDEAL
• Visa
• Mastercard
• Apple Pay
• Google Pay
• PayPal
• Other local payment methods, depending on your country.

You can always reach us at info@maeveskincare.com.

We aim to respond within 1–2 business days.